Home Security Communicators

Can You Hear Me?

Home Security Alarm System Communicators

While your control panel is the “brains” of your home security system it requires a way to communicate to a central station, or yourself when using interactive services such as remote Arm/Disarm.  Older panels had on-board POTS dialers built-in which was the main way alarm systems talked to the central station receivers.  Today however few modern panels use POTS (Plain Old Telephone Service) as a communication path and instead rely on faster and more reliable cellular and/or broadband connectivity.  

Broadband IP Internet connection such as Cable, Fiber, DSL has a faster connection to a central station than POTS. Keep in mind that line tampering by an intruder like with POTS is still possible. Also unless you use battery backup on your internal LAN equipment (modem, router, switches) a power outage could comprimize signalling to the central station. 
 
Cellular transmission (Verizon for CDMA and AT&T for GSM) provides a fast, lower risk connection to the central station. Line tampering by an intruder is virtually eliminated! Since cellular communicators are either internal or wired directly to security systems they are powered and battery backed up by the alarm panel. This is important since LAN devices are generally NOT protected against power failure. 
 
The best and recommended transmission is with broadband as primary and cellular as backup.  We offer several combo units or available as separate cards depending on security panel/control. 

The communicators below will work with a variety of security panels and have options for broadband IP Internet and/or Cellular in both AT&T (GSM) and Verizon (CDMA) flavors.  They also vary by interactive service provider compatibility. We have relations with the following major service providers:

  • SecureNet supporting Helix and 2GIG GC2 wireless
  • Honeywell AlarmNet360 (Total Control) supporting all Honeywell hardwired and wireless panels
  • IPDataTel supporting most major hardwired panels such as Honeywell Vista
  • Telguard supporting most hardwired panels such as Honeywell Vista and also 2GIG wireless
  • Alarm.com supporting 2GIG wireless panels and Honeywell Vista
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