Cellular Interactive Central Station Monitoring
Use broadband IP Internet such as Cable, Fiber, or DSL as well as CDMA or GSM cellular for faster, more reliable signalling to our central station. Line tampering by an intruder is still possible with broadband but with cellular backup (or primary) this risk is virtually eliminated! We have trained operators ready to respond and verify your alarm signals 24x7x365. This includes burglary alarms, life safety such as fire and CO, status signals (AC loss), and environmental alerts such as low temperature or flood detection. Remote control of your Z-Wave devices included.
We have trained operators ready to respond and verify your alarm signals 24x7x365. This includes burglary alarms, life safety such as fire and CO, status signals (AC loss), and environmental alerts such as low temperature or flood detection. Up to 75 zones of protection which is more than you’ll ever need!
This service offering depends on a connection to our UL central station using broadband IP Internet such as Cable, Fiber, or DSL as well as CDMA or GSM cellular for faster, more reliable signalling to our central station. Line tampering by an intruder is still possible with broadband but with cellular backup (or primary) this risk is virtually eliminated! See our list of compatible IP and cellular communicators.
You also have the ability to remotely control your Z-Wave locks, lighting, and/or thermostats from anywhere with your smartphone or computer. Save energy costs and NEVER be locked out of your home again! Must have a Z-Wave compatible system or controller.
Vanguard Security Corporation has partnered with COPS Monitoring since 1987. They are the largest alarm monitoring provider in the United States monitoring over 2,400,000 accounts from six hot redundant and load sharing central stations in New Jersey, Florida, Arizona, Tennessee, and Texas, and Maryland. COPS is UL listed, FM approved, IQ certified, and have more TMA Five Diamond certified central stations than anyone in the industry.
With six load-sharing centers strategically located give the unparalleled ability to provide fast, efficient, and professional monitoring, even under the worst conditions. Operating multiple centers in geo-diverse locations, not only gives our subscribers backup in the event of unlikely equipment failures, it also decreases the probability that local conditions (such as blizzards, hurricanes, floods, etc.) could affect more than one central stations at a time. Therefore, in the event local conditions prevent COPS dispatchers from getting to work at one of their locations, they simply over-staff at other central stations to compensate.
While local conditions usually increase the response times at other monitoring companies, COPS has proven time and time again that their multiple locations and staffing strategy works by consistently delivering desirable response times when competitors cannot. Furthermore, monitoring and other “mission critical” systems are also replicated in multiple locations. In addition to two redundant VMware mainframes that monitor our subscriber accounts in their New Jersey headquarters, COPS also has two more redundant VMware mainframes in one of the world’s largest and most reliable data centers (the SuperNAP) in Las Vegas. This is a level of reliability that other monitoring companies just don’t have.
COPS doesn’t hire just anyone to be a dispatcher. The person handling your alarm must have the right professional demeanor, temperament, skill set, and overall personality that is right for the job. Then, they must be thoroughly trained. That’s why their rigorous recruiting, hiring, training, advancement, incentive, and quality assurance tools were all designed over several years under the direct supervision of an industrial psychologist. The programs are continually refined to ensure they only hire and retain the very best people to serve you.
What attributes make the best dispatchers? To achieve excellence in service you must know how to identify, recruit, train, and retain people who demonstrate empathy, an understanding of confidentiality, a calm demeanor, a positive attitude, a strong sense of duty, and a desire to help others in their moment of need. Watch this video and imagine how a COPS Monitoring Dispatcher can make a difference safeguarding you and your family.
Note: Monitoring subscription begins when service is activated, not when purchased. Your subscription details (start/end date) will be adjusted when service has officially begun. We do not require automatic renewals or long-term monitoring commitment. Cancel anytime after your prepaid period (ie, monthly, semi-annual, annual) has expired. We offer prepaid monitoring plans for pricing discount only. You may cancel anytime. We can not refund unused prepaid time however.
|MONITORING TERM - CANCEL ANY TIME!||
One Month, Six Months, One Year (Annual)