COPS doesn’t hire just anyone to be a dispatcher. The person handling your alarm must have the right professional demeanor, temperament, skill set, and overall personality that is right for the job. Then, they must be thoroughly trained. That’s why their rigorous recruiting, hiring, training, advancement, incentive, and quality assurance tools were all designed over several years under the direct supervision of an industrial psychologist. The programs are continually refined to ensure they only hire and retain the very best people to serve you.
What attributes make the best dispatchers? To achieve excellence in service you must know how to identify, recruit, train, and retain people who demonstrate empathy, an understanding of confidentiality, a calm demeanor, a positive attitude, a strong sense of duty, and a desire to help others in their moment of need. Watch this video and imagine how a COPS Monitoring Dispatcher can make a difference safeguarding you and your family.
Note: Monitoring subscription begins when service is activated, not when purchased. Your subscription details (start/end date) will be adjusted when service has officially begun. We do not require automatic renewals or long-term monitoring commitment. Cancel anytime after your prepaid period (ie, monthly, semi-annual, annual) has expired. We offer prepaid monitoring plans for pricing discount only. You may cancel anytime. We can not refund unused prepaid time however.