#1

Login to our site by pressing the Login link at the top right of the screen.

#2

Your Username will be the email you used when making a purchase for alarm monitoring.  The Username is the code you setup at Checkout.  If you forgot the password then press the Lost Your Password link below LOG IN.  The system will email you a password reset link.

#3

Once logged in use the pull down next to your name at the top right of the screen to display the User Menu.  Press SUBSCRIPTIONS.

#4

Select the Subscription you wish to cancel by hitting VIEW

#5

Press CANCEL and all billing and monitoring will stop that day.  Keep in mind there are no refunds for unused time for alarm monitoring though if moving we can move the unused time to a new location.

An email will go out confirming your Cancellation.