IMPORTANT: Adding new Alarm.com user logins is not difficult but MUST be done from a browser rather than the Alarm.com mobile app.

 

Step 1:  Login to Alarm.com using your user credentials which are the same as for the mobile app.

 

Step 2:  Go to Users on the left side menu

Step 3:  At the top of the page under Users click Manage Logins

Step 4:  Add the email address and login name of the user you are adding for Alarm.com access.  Click Save when finished.

 

Step 5:  Select permissions for your new user.  Typically Full Control is used for secondary logins.  Only a Master Control user can add additional user logins.  Click Save when finished.

 

Step 6:  Your new user login will display and Alarm.com will email a Welcome Email so the user can setup an Alarm.com passcode and Two Factor Authentication (2FA) just like the primary user.