No Contract Alarm Monitoring From Just $8.95

 

Forget multi-year alarm monitoring contracts and service commitments. Cancel anytime without penalty.  No hidden fees.

True UL Central Station Alarm Monitoring at affordable pricing. Certificate for homeowner’s insurance discount provided.

Reactivate your existing security system without buying a new system.  Honeywell, DSC, GE, Ademco, Interlogix, ADT, 2GIG and more compatibility.

Less expensive than local dealers as well as national brands such as ADT and Brinks.  Save big without a 3 year contract!

Free remote configuration of compatible alarm panel and POTS line. 

Service available in all 50 states and Canada.  Unlimited burglary, fire, medical, freeze, and flood zones.

Affordable UL Central Station Alarm Monitoring Pricing

* Pricing shown includes a 15% annual pre-pay discount.  A one-time $10 activation fee applies to all new central station accounts.

Landline/VoIP

$8.95and up*
$8.95and up*
  • Landline /VoIP Connectivity
    Connect to our UL central station via POTS or VoIP landline. Be aware VoIP is an unreliable communication medium for digital alarm signaling. Also landlines have the risk of outside line tampering.
  • UL Central Station
    We have trained operators ready to respond and verify your alarm signals 24x7x365. This includes burglary alarms, life safety such as fire and CO, status signals (AC loss), and environmental alerts such as low temperature or flood detection. Upto 75 zones of protection which is more than you'll ever need!
  • No Contract
    We offer all alarm monitoring plans with NO CONTRACTS. No long-term, multi-year commitments. We do offer pre-pay discounts for annual (15%), six months (5%) or just go month to month. Your choice and never any pressure to change.
  • Telephone Notification
    Receive alarm notifications by telephone. The central station will notify you or a family member/relative, neighbor etc. from your Call List if authorities were dispatched.

Standard Alarm Monitoring

POTS Landline Telephone Alarm Monitoring

POTS

Landline using POTS (Plain Old Telephone System) is the standard connection for most home security systems today. Landline alarm monitoring uses your existing telephone connection to communicate with our monitoring facility and doesn’t require an Internet connection. If your security system is triggered, the control panel sends a signal through your phone line to our monitoring facility and begins the emergency response process. Depending on the nature of the problem, our monitoring facility will respond to your alarm and dispatch emergency authorities to your home or business.

Using landline monitoring requires no extra set up and simply connects into your current home telephone line. This is perfect for homes that are in cellular dead-zones or lack high speed internet. It is also the least expensive alarm monitoring solution starting at just $8.95 per month.  

VoIP

VoIP alarm monitoring works similar to POTS with the exception it goes through your cable provider and modem.  While VoIP works fine with some cable services, in general it is considered unreliable because VoIP was not designed to carry digital alarm signalling.  This is why fax machines do not always work over VoIP as well.  A VoIP add-on is much cheaper than keeping your POTS line, but really should just be used for voice communication. Another issue with VoIP is when power fails so does your VoIP service since your modem may loss power unless on a backup battery.  POTS landlines do not go offline when power fails though both cable and landlines suffer from potential line cuts from weather or intruders.

While we have many customers successfully using a VoIP connection to our central station we do NOT recommend VoIP because it is just not a reliable communication medium.  All major security panel manufacturers and central stations discourage its use.  Keep this is mind when weighing cost vs. risk.

VOIP vs POTS
How to save money on alarm monitoring

How Do I Save Money?

Important Questions and Considerations

Switching to a different alarm monitoring provider is not difficult, with some possible exceptions below.  Because our price for real UL central station alarm monitoring is substantially less expensive than most, no contract, and support is better, its a natural move.

  • Are you under an existing alarm monitoring contract?  Be careful because many contracts have auto renewal provisions that may lock you in for another three to five years at high pricing.  Also its common to have a 30 or 60 day termination notification period.  Also are there any hidden termination fees they failed to mention?   Local dealers and even national dealers such as ADT make a LOT of money on alarm monitoring so they will make it as hard as possible for customers to leave.
  • Do you own your alarm equipment?  Another reason to read your existing alarm agreement carefully.  ADT for example offers “free” home security systems when you sign up for their multiyear alarm monitoring plan.  Obviously nothing is free.  In this case ADT owns the main equipment such as control panel, keypad, motion sensor.  Anything added additional you would own but if you terminate service or do not renew the high priced monitoring they remove “their” equipment leaving you with no working alarm system.  Just another sneaky method to retain highly profitable accounts.
  • Do you have an active POTS landline or do you have VoIP? This is important because unless you previously had “reliable” monitoring using VoIP its unlikely the VoIP wiring is run to your alarm control panel, only the original POTS wiring.  Many people miss this small detail.   Its important to know what active communications line runs to your alarm panel, POTS or VoIP.

If you do not have an active POTS or VoIP line running to your alarm panel this will need to be done.  You can do this yourself, ask your cable provider to run their VoIP line to the alarm panel, or consider upgrading to cellular alarm monitoring which does not require a line to be run at all and of course is more secure since the cable outside can not be tampered with outside.

  • Do you know the “Installer Code” for your alarm panel? In many cases the installing alarm company did not provide this important code to you despite you owning the equipment.  This code is used to get into the programming area of your security system.  Since the Primary and Backup toll-free Telephone Numbers to our central station, as well as Account Number need to be modified, getting into Program Mode is necessary.

If you do not know the Installer Code nicely ask your existing or previous alarm company for this code.  They know what it is since they used it to put their account information into your panel.  In some cases dealers will want to send a technician to your home to change the code, and of course charge you for the visit ($100).  There is no reason why they can’t tell you this code over the phone. Don’t fall for this last chance to milk you!

Depending on the brand and model alarm control panel there may be a “back door” into your panel if the Installer Code is not known.  Honeywell/Ademco Vista panels for example have an easy way to get into Program Mode if the code was forgotten.  Others however must be “factory reset” meaning it erases all current configuration (zones, passcodes, etc.) and acts like a new panel out of the box.  Reprogramming the panel is NOT something you want to tackle on your own and usually requires a local dealer to assist.  Hopefully you know the Installer Code or can get it from the previous dealer without hassle.

One point to mention is “if” you are considering upgrading to cellular monitoring communicators such as the Telguard TG1 which can be programmed remotely by us (no charge) and will fool your alarm panel into thinking its still connected to a POTS line.  The Telguard unit will change the account number so there is no need to get into Program Mode at all. They come in both Verizon and AT&T LTE flavors.

See our primer on Resetting the Installer Code on Honeywell Alarm Panels!

Steps Involved in switching alarm monitoring

Steps Involved

  • Make the purchase for UL Central Station Alarm Monitoring.  Select billing period: Monthly or Annual.  We get an annual prepay discount from our UL central station provider which we pass on to our customers.  Annual billing comes with a 15% discount for example.  This is NOT a contract rather a prepay discount. 
  • Complete our Alarm Monitoring Enrollment Form.  This details your address, telephone number to verify alarm before dispatch, passcode to validate user, zone information, etc.
  • Schedule your activation time and date with our remote technician.  In general we can get you online same day and we are here 7 days a week so pick a convenient time for you.
  • You will receive an Alarm Monitoring Certification to give to your insurance company agent.  Most give a 10% – 20% annual premium discount for a UL monitored alarm system so its important to have this certification.
UL Central Station Certificate For Insurance Discount
Easy Same-Day Alarm Monitoring Takeover

Easy Same-Day Switch!

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11 thoughts on “Landline POTS VoIP Alarm Monitoring

  1. Dan K. says:

    Safehomecentral just dialed into my old Ademco panel and made the programming changes which was very convienant. Tripped an alarm to test the next day and received a call from their central station pretty damn quick. Very satisfied with their tech support and highly recommend their service.

  2. Richard A. says:

    Changed over my Honeywell Vista panel to Safehomecentral.com last month. The process was easy mainly because the tech (Tim) was great to work with. He remotely programmed the changed into my panel and then I just tripped a few alarms to make sure their central station saw the signals coming in. Was paying $19.95 for eight years but now paying just $8.95 for the exact same service. Pays to shop around. Wish I did this earlier since I’m now retired.

  3. Peter A. says:

    Very quick switch from the alarm company I have used for 12 years paying $22/month a year at a time upfront! Can’t believe I’m getting the same if not better alarm monitoring for under $10 a month. What is really nice is being able to contact them for support on a weekend which I never could get with my former security people. The tech who set me up was professional and courteous. Definitely a pleasure.

  4. Roger A. says:

    Smooth sailing getting setup using an Xfinity VOIP landline. Took maybe ten minutes programming the central station info into my Vista-15P then another 20 minutes testing all of my zones with the central station. Tim was excellent to work with!

  5. Jake P. says:

    I signed up with a different dealer before finding you but they told me my VOIP connection was making too much noise for their receiver to understand my alarm signals. Does your receiver handle VOIP?

    • Chris says:

      Hello Jake! We can handle VoIP depending on your ISP service. We have had good luck with Verizon and Comcast for example but marginal at best with many others. VoIP is NOT recommended for digital alarm communication because the compression/decompression to save bandwidth by the ISP will impact the digital quality, in some cases signifficantly. If your last dealer could not make it work its probable we can’t either since most central stations use the same type of equipment. We do more testing than usual with VoIP connections to understand if multiple retries are needed to get the signal through successfully. More retries means longer response from the dispatchers since they can only react once the alarm is clearly received.

      Have you considered using cellular? We have many different models to choose from including universal cellular communicators that will work with any brand and model hardwired panel. Much more reliable and less risk since there are no wires outside to cut.

  6. Chris D. says:

    I have a SafeWatch Pro alarm system installed by ADT six years ago. Can you monitor this alarm? I would like to continue using my telephone line at this time. I’m paying almost $30 today but my contract with ADT has expired.

    • Tim says:

      Hello Chris! Yes we can offer alarm monitoring via landline for your SafeWatch Pro which is basically a Honeywell Vista-20P with a few proprietary modifications in the firmware. UL central station monitoring and dispatch is only $8.95 rather than the $30 you are paying today. Just sign-up and we can get you switched over today or whenever you are ready.

    • Chris says:

      Hello Keith! Yes we currently monitor all models of DSC alarm systems, both hardwired like yours and wireless such as Impassa and iOtega. VoIP is not very reliable in general but can work with providers such as Verizon and Xfinity/Comcast. To be sure however we’ll need to test to make sure your alarm transmissions are received correctly. Many times with VoIP the tranmission has to be resent multiple times because of poor signal reception whereas it would always go through first pass with a real POTS line. We’ve had good luck with Comcast VoIP but testing is always necessary. For real reliability and speed consider upgrading to cellular!

  7. Donald K. says:

    I began using SafeHomeCentral for alarm monitoring at our home almost three years ago and has been nothing but great service. My DSC alarm system was installed locally about 5 years ago and when they increased their price to $27 from $25 a month we started looking around. Have been paying $9 a month ever since we switched and the service is even faster!

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